Player webmaster posted a message on 29/01 19:50 on the Wonderz Forum: READ FIRST: Suggestions to help you. Answer him on Wonderz and exchange with other players - Page 3
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mamiefollette wrote: : I am very new to Madwin but MadWin am already addicted to the Bonus-Mots. Unfortunately I have a problem because I don't get my participation to Play every day and I would like to know why? These are the only games I allow myself so help me; Thank you!!!!!!!!!!!!! hello🙋 normally you have 15 free rounds day... if they don't appear contact customer service they will probably know how to answer you.... good
I'm very new to MadWin but I'm already addicted to the Bonus Words. Unfortunately I have a problem because I don't get my participation to Play every day and I would like to know why? These are the only games I allow myself so help me; Thank you!!!!!!!!!!!!
melann wrote: 😵😢je can't play since Friday. However I didn't do any manipulations on my computer: the page remains blank for games. I don't understand. 😡 do you see 3 small geometric figures normally at the top left of the window because in this case it's a problem with flash that you would have to download again (also free)
"Games do not appear on thehome page (large white space in the middle of the page)" "the content of the game window (pop-up) remains white/black" => For these questions: the problem comes from the flash plug-in that is not (or incorrectly) installed on your computer. Suggestion: Reinstall it or install a newer version. Ask Customer Service to explain the handling if necessary.
"When I click on Play, nothing happens / no windows open" => for this question: the problem comes from an anti pop-up that you installed (sometimes unknowingly) on your computer. You must deactivate it to be able to Play our games. In addition, an anti pop-up is often included in Google, Yahoo, MSN...etc. "bars". Here again, you must disable this specific function (without deleting your "bar").
"I have done all the manipulations proposed by Customer Service but it still doesn't work" => the mysteries of computing... in 90% of cases the change of internet browser is the ultimate solution to solve everything! for example, if you use Internet Explorer, download Firefox, and vice versa (these programs are free).
Remember in any case that Customer Service can only be effective in its response if you describe your problem as accurately as possible!
Of course, if some of you would like to complete this data by explaining how they solved certain problems, they are welcome!